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HR Renewal Admin Page issues - Assistance required

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Dear All,

 

Please assist on the below issues:

 

1. As I understand the changes to catalog in admin page should be done on the development client. Is this correct?

2. When I log in to the admin page -> ESS Catalog is displayed but the MSS catalog is missing. Does this occur due to a missing role. What are the roles that we need to assign to the user to obtain these catalogs? Else do we have to assign these catalogs to any existing roles?

3. I add a new chip to the catalog - Error is shown that Chip cannot be added and to contact administrator? Is this due to any missing role. What are the required roles that user should have for the admin page to work correctly.

 

4. Issue 4 is with Landing page. When I click on the MyInfo lane to expand it, the resulting page shows blank (white screen). The sub lanes with info should be shown but is not shown. Any idea why this could be.

 

Any lead would be highly appreciated as I am badly stuck with this.

 

Regards,

Rahul Krishna R


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